Our team works with many types of provider networks of all different configurations.
Our case studies are available for more in depth details, but whenever we start working with a new client or exploring needs of a prospect we start with researching their thoughts, strategies and existing network(s) in operation. Why is that so important? Well, because there has been a deliberate movement by payers (Medicare and others) to move towards systems of care that are well coordinated. This has led to the creation of all types of network configurations which sometimes have a specific definition (like an ACO) or sometimes are more loosely referred to as a partnership, alliance, affiliation, or joint venture.
Over the years I have been a student of assessing how to form effective networks and have developed my own critical success factors associated with trial and error through working with a variety of configurations of providers and other types of partners. I share these with you to help give you pause as you work on these efforts.
Staunch support & involvement of CEOs or other Leaders. Support has to come from the top.
Compatibility is essential across all members (culture, values, leadership style). Don’t’ underestimate the value of “relationships”.
You must have patience. It is harder and takes longer to make decisions via a network. Hence, a defined decision making process, scope of authority of management staff, and aligned accountability within each member organization is needed.
Why the network exists is agreed to and understandable: Strategic Plan including vision, Business Plan including structure, governance, member obligations and joint decision making process.
The network itself needs to be appropriately resourced (based on strategic and business plans) with someone in charge. Too often expectations are bigger than what the resources can accomplish.
Recognize there is value in different points of view and learn from these.
Each member organization must have a defined champion who is the owner of the relationship and is the go to point of contact, believes in and supports the purpose of the network, is able to keep the network efforts aligned with the organization they represent, and advocates for what’s needed for continued success.
We find it is more logical to facilitate discussions with clients around why they need a network of providers, what they want that network to do, and then we get into how it should be structured, organized and operated. Blaze Advisors is here to help you with this at any time. Give us a shout if you are ready to explore this with us.