Alycia has 20 years of experience in the healthcare industry. She has expertise in strategic planning, operational efficiency, physician and patient engagement, clinical research as a care option, market strategy, business development and strategic partnerships. Alycia has served in a variety of executive roles within companies such as The Advisory Board Company, Xerox Healthcare, and Press Ganey. In those roles, she worked with health care organizations of all types and at all stages of the value based continuum. She was responsible for creating new lines of business, securing regulatory certifications, growth strategy, and building teams of experts to assist health care organizations with performance improvement, clinical integration, and quality strategy. As a division leader, Alycia has improved profitability by up to 65%, increasing both top and bottom line revenue. In her work with a 14 hospital system, she led the development of a quality dashboard limiting their KPI's from over 100 to fewer than 20, all of which had ties to clinical, operational and financial outcomes. This allowed them to manage to goals without any additional staff, technology, integration, or workflows.
Alycia utilizes an innovative yet practical approach to improving operational efficiencies and engaging teams at all levels in the success of the organization. Her approach is tailored to each organization’s strategic goals, operational needs and culture and she ensures that each project results in clinical, operational, and financial gains. She holds Bachelor and Master Degrees from the University of Illinois.